Privacy Policy

At Mine Environment Management, we’re committed to protecting and respecting your privacy.
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This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
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We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.
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Any questions regarding this Policy and our privacy practices should be sent by email to  or by writing to Mine Environment Management Ltd, 3A Vale Street, Denbigh, Denbighshire, North Wales, UK LL16 3AD. Alternatively, you can telephone 01745 814462.
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Who are we?
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We’re Mine Environment Management Ltd, consultancy engineers engaged in innovative scientific research developing waste management technologies.  Mine Environment Management is a company limited by guarantee (no. 11216654). The registered address 3A Vale Street, Denbigh, Denbighshire, North Wales, UK LL16 3AD.
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How do we collect information from you?
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We obtain information about you when you use or view our website, for example, when you contact us about the consultancy services we offer or if you register to receive our newsletters and via your browser's cookies. This information will be retained and evaluated on recent visits to our website as well as how you navigate around different areas of our website for analytics purposes. This helps us to understand how people use our website so that we can make it more intuitive and create a better user experience.
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What type of information is collected from you?
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The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.   Personal data is kept for no longer than is necessary for the purposes for which we process it.
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How is your information used?
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We may use your information to: send you communications which you have requested and that may be of interest to you.
These may include information about conferences we are attending, latest research papers and news on the company.

Who has access to your information?
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We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
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Third Party Service Providers working on our behalf
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We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Mine Environment Management for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
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Your choices and data protection rights
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You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about Mine Environment Management, then please email us and let us know by clicking the link here.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
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You can change your marketing preferences at any time by contacting us by email:  or telephone on 01745 814462. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
 

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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How you can access and update your information
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The accuracy of your information is important to us.  If you change email address, or any of the other information we hold is inaccurate or out of date, please email us, or write to us at: Mine Environment Management, 3A Vale Street, Denbigh, Denbighshire, North Wales, UK LL16 3AD.  Alternatively, you can telephone 01745 814462.  You have the right to ask for a copy of the information Mine Environment Management hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you. If you make a request, we have one month to respond to you.
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Security precautions in place to protect the loss, misuse or alteration of your information
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When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our encrypted systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
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Profiling
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We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
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Use of 'cookies'
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Like many other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
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It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
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What 'cookies' do we use
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Cookie name - Life span - Purpose
svSession - Permanent - Creates activities and BI
hs  - Session - Security
incap_ses_${Proxy-ID}_${Site-ID} - Session - Security
incap_visid_${Proxy-ID}_${Site-ID} - Session - Security
nlbi_{ID} - Persistent cookie - Security
XSRF-TOKEN - Persistent cookie - Security
smSession - Two weeks - Identify logged in site members
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Links to other websites
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Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
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In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
 
16 or Under
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We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
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Review of this Policy
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We keep this Policy under regular review. This Policy was last updated in January 2020